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Questions and Feedback

 

1.

How to ask a question

2.

How to view a response

3.

How to provide a response

 

8.1 How to ask a question

   This module is made for farmers who can ask queries from the expert or   provide feedback corresponding to various problems encountered by them.

i)        Click on Feedback/Ask Question present in Queries & Solutions.

ii)      Select the State from the drop-down menu list.

iii)    Select the District corresponding to the state.

iv)    Select the Problem Area for which question or feedback is to be provided.

v)      Enter the Name of Farmer who is providing the feedback or asking the question.

vi)    Enter the Email-Id of Farmer.

vii)  Enter the Phone Number of Farmer.

viii)   Enter the question or the feedback related to a particular Problem Area.

ix)    Click on Insert button.

 

 

 

 

8.2 How to view a response

   This module is made for Experts or Farmers who can view the response of the queries asked without login.

i)        Select Expert Response from the left green frame.

ii)      Select any one or combination of parameters to view the farmer’s feedback or queries.

iii)     Select any State from the drop down menu list.

iv)    Select any District corresponding to the State selected.

v)      Select Problem Area for which feedback or query is to be viewed.

vi)    In case of Query, select the Reply Status, i.e. you want to view the replied or non-replied queries.

vii)  Also, Select the Range of Date for which you want to view the result.

viii)   Click on Search button to obtain the appropriate data.

 

 

 

 

 

 

 

 

 

8.3 How to provide the response

This module is made for Experts who can provide the response of the queries asked by the Farmers only after the login. Experts are allowed to view the queries only in the particular domain they are expertise in.

 

i)        Login using Login-Id and Password.

ii)      Select Farmer Response from the left green frame.

iii)    Select any one or combination of parameters to view the farmer’s feedback or queries.

iv)    Select any State from the drop down menu list.

v)      Select any District corresponding to the State selected.

vi)    Select Problem Area for which feedback or query is to be viewed.

vii)  In case of Query, select the Reply Status, i.e. you want to view the replied or non-replied queries.

viii)   Also, Select the Range of Date for which you want to view the result.

ix)       Click on Search button to obtain the appropriate data.